Your hotel has signed an agreement with Staze Ltd offering exclusive contracted rates. The room rate is charged to the Staze Ltd account. Incidentals are to be charged to the VCC provided on the booking. You must manually respond to the booking request, and add the reservation to your system if accepted.
Here's how the booking works:
1. The client finds your hotel on staze.com, selects their exclusive room rate and clicks 'Request booking'
2. This sends an email to your designated inbox, with a subject line similar to the below. It will contain all the details of the reservation, including guest names, dates, the room rate selected and the vessel name.
3. Please accept or reject the booking as soon as possible by clicking the button.
4. The booker will be automatically notified of your response.
5. If you accept the reservation, please ensure you manually add the reservation to your system.
For any questions, please contact info@staze.com.