• library_books Adjusting the markup on a booking
• library_books Can I book a hotel for immediate check-in out of hours? (i.e. after midnight, early morning, during the night)
• library_books How do I extend an ongoing reservation?
• library_books Are hotel prices fixed, or do they fluctuate throughout the year?
• library_books Is there a maximum number of guests allowed per booking?

• library_books Does Staze provide hotel contact details so we can contact the hotel directly with any issues?
• library_books How are refunds handled in case of cancellation?
• library_books What should I do if I encounter technical issues with the platform?
• library_books How does Staze ensure guest data security?

Making bookings (3)

• library_books How to book a hotel on Staze (walkthrough video)
• library_books Can I book for more than 9 guests?
• library_books What does favouriting a hotel do?

Managing bookings (3)

• library_books How do I make special requests to the hotel?
• library_books Will hotels still contact me if there are problems?
• library_books What does applying markups do?

Amendments (3)

• library_books How do I amend the dates of a booking?
• library_books How do I amend the names of guests?
• library_books How do I amend the number of rooms?

Cancellations (2)

• library_books Can I cancel bookings for free?
• library_books How do I cancel a booking?

Billing (2)

• library_books How do I get a receipt for my booking?
• library_books How does payment work?

Improving Staze (2)

• library_books A hotel is more expensive on Staze. What todo?
• library_books How do I add new hotels to Staze?